FREQUENTLY ASKED QUESTIONS
HOW ARE YOU RESPONDING TO THE CORONAVIRUS PANDEMIC?
We know this is a challenging time for everyone. To ensure the safety of our staff and clients we will only be conducting counselling via phone or Zoom. We understand that people are experiencing financial hardship, so we would like to extend an offer of our 1 hour sessions at a reduced price to 350PHP per hour. If this price still does not work for you, please get in touch so we can work out a plan.
WHAT ARE YOUR HOURS OF OPERATION?
We operate from Monday - Friday 9am-5pm. If you need an appointment outside of these hours or on a Saturday, please contact firstname.lastname@example.org directly and we can try to accomodate you. If you are experiencing a crisis please contact the 24/7 Mental Health Hotline on 0917 899 8727.
DO I NEED A REFERRAL TO USE THIS SERVICE?
No, you can book directly with us.
I’VE NEVER BEEN TO COUNSELLING, WHAT CAN I EXPECT?
Each session we will discuss any issues you bring to counselling and I use a variety of approaches that will help you work through these issues.
WHAT WILL HAPPEN DURING OUR FIRST SESSION?
Our first session includes getting to know you and what your goals are for coming to counselling. We will also discuss confidentiality and duty of care.
HOW MANY SESSIONS WILL I HAVE TO ATTEND?
Counselling typically lasts for 2-12 sessions but everyone is different and it can take longer for some people.
WHAT IS THE DURATION OF THE SESSION?
WHAT ARE YOUR FEES?
1500PHP per session for face to face counselling.
750PHP per session for phone counselling.
Please note the above changes to our operations and costs in response to the coronavirus pandemic.